Invisible Barriers: What I Learned About Access, Equity, and Survival from the Frontlines of Public Services

What happens when the system designed to help becomes the biggest obstacle?

In Invisible Barriers, I share powerful stories and lessons from years working on the frontlines of public service. This book is a personal journey through the hidden challenges people face when trying to access support—from unfair rules to institutional blind spots. I reveal how these barriers affect real lives, especially in marginalized communities, and what we can do to break them down.

If you care about justice, equity, and making systems truly work for people, this book is for you.